Payment  is required in full a maximum of 7 days from the date of the invoice with no retentions.
Please make all cheques payable to Arbworx Ltd and send to main office address.
If paying by BACS please send remittance and use details shown on the supplied invoice.
We regret that we cannot accept credit / debit card payments.

A 10% credit charge will be added for late payments.

Business-to-Business rates apply at the current rate for overdue payments.

Goods remain the property of Arbworx Ltd until full payment has been passed and we reserve the right  to remove works as such. Where this occurs we will not reinstate the work to its previous condition. Where removal of debris has occured on an unpaid account then Arbworx reserves the right to return debris to the account holder after notice has been given.

A deposit may be required to obtain a booking date and/or special orders. All orders over £1000 will require a 25% deposit.

We reserve to right to change booking dates due to unforeseen circumstances such as poor weather/ground conditions.

All measurements are approximate.
Errors and omissions exempt.

We reserve the right to take pictures of works ‘before and after’  for the purpose of marketing and training and no commission can be sought from the client in respect of this. We will not supply images to any other party without permission.

Arbworx reserves the right to place site boards, signs and other appropriate promotional material for a period of 3 months from completion date to works that we have carried out. We are proud of the work we do.

Timber is a natural product and as such is subject to warping/splitting and we cannot be held responsible for this.

The colour of newly installed timber will vary and cannot be guaranteed to remain the same colour as it weathers.

Whilst every effort is made to supply quality plants we cannot be held responsible for failure due to lack of care, poor aftercare or neglect.

Arbworx Ltd. cannot be held responsible in any way for these occurrences.